Course Overview

This eLearning course will remind you of your personal and organisational duties to prevent, predict, and manage violence and aggression.

You will learn:

• The definitions and causes of violence and aggression.
• Who the key people are in Promoting Safe and Therapeutic Services (PSTS).
• The impact of violence on patients, staff, and the organisation.
• How to keep yourself safe, prevent, and manage violent behaviour.
• Why it is essential to report, record, and debrief violent incidents.