Course Overview

TESO stands for Therapeutic Engagement and Supportive Observation. It is a mandatory annual assessment for clinical staff.

Why is TESO training needed?

The course is essential because it ensures that clinical staff understand and correctly apply the policy on therapeutic engagement and supportive observation in their daily work. This policy is particularly important in mental health settings and other areas where patients may be at risk of self-harm or aggression.

The training helps staff to:

• Effectively manage and observe patients in a way that is both safe and therapeutic.
• Understand the different levels of observation, from general to enhanced, and how to implement them correctly.
• Support patient safety by identifying risks and providing appropriate care while also maintaining the patient's privacy and dignity.

This training is vital for ensuring a safe and therapeutic environment for patients and for helping staff to respond appropriately to different clinical situations.